Townsville Office Phone and ICT Outage
ATSILS Townsville office is currently experiencing a critical technical service outage affecting phone and ICT services.
Service restoration is estimated to be in place by tomorrow 10/08, updates will be provided when available.
In the meantime please call 1800 012 255 if you need to make urgent contact with the Townsville team or contact our Cairns office which are assisting with client enquiries – (07) 4046 6400.
Cairns Regional Office Upgrade!
Our Cairns office has had an upgrade, and our CEO – Shane Duffy and Director of Communications and Sector Engagement – Graham White, had a chance to view the completed works while in town meeting with the team. The upgrades were undertaken to meet the needs of our growing workforce and the interior design incorporates our new branding and landscape images to give the space a strong sense of connection to the region we service.
The executive spent valuable time with staff from the Civil, Criminal and Family law teams, the Throughcare team and the client services team discussing local service delivery opportunities and issues. They also met with the Atherton Community Justice Group, Family Responsibilities Commission, The First Nations Justice Officer, working to develop collaborative partnerships to improve service outcomes for community and clients.
Our Cairns office offers Criminal, Civil & Family law services as well as Throughcare services to communities in FNQ. atsils.org.au/contact/
ATSILS adopts a new brand to mark 50 years of service.
December is the 50th Anniversary of the founding of the Aboriginal and Torres Strait Islander Legal Service in Brisbane.
To mark this milestone we wish to advise our clients, communities, and stakeholders that we are adopting a new logo and visual brand.
ATSILS Board of Directors endorsed the undertaking of the corporate rebrand project in mid-2022 under the theme ‘ATSILS – 50 Years Strong’.
First Nations creative agency – Relative Creative was engaged to undertake the strategic design phase & we thank them for their creativity and vision throughout the project. We’d also like to thank Goreng Goreng artist Rachael Sarra who was commissioned to create a specialty artwork that has been integrated into our visual identity to communicate our strong commitment to community and culture.
Their innovative creative practice combined with the leadership of the ATSILS team has established a brand that we are proud to present to our communities and stakeholders. It is a brand that we believe honours our proud history, will connect more deeply with our communities, and aligns well with our ongoing mission of advancing the legal and human rights of Aboriginal and Torres Strait Islander people throughout.
Please note our transition to the new visual branding will begin throughout December to coincide with our 50-year celebrations. Implementing the branding across all our communication resources is expected to continue into early 2023.
To read more about the story behind the new ATSILS branding click here.
ATSILS Change in Auditors – Notification
Change in Auditors:
We advise that the organisation has changed its auditors in the financial year 2021/2022 from Vincents Chartered Accountants, Santos Place, 34/32 Turbot Street, Brisbane to Grant Thornton Australia Limited, Level 18,145 Ann Street, Brisbane.
The change in auditors is in accordance with good corporate governance practice.
MEDIA RELEASE: ATSILS calls for an independent body to investigate public complaints against police
Queensland needs an independent body to investigate complaints against police officers to ensure greater transparency and community confidence in law enforcement.
The Aboriginal and Torres Strait Islander Legal Service (QLD) LTD (ATSILS) is appalled at the alleged behaviour of a police officer in Cunnamulla who was recently filmed threatening to ‘flog’ and ‘hurt’ a member of the community in the south west Queensland township.
ATSILS CEO Mr. Shane Duffy said, “If the investigation substantiates that the police officer indeed made the threats as alleged, then it would be difficult to justify any outcome other than the officer’s dismissal. The officer’s actions (if substantiated) not only undermine the Queensland Police Service’s (QPS) own documented ethical standards and the Queensland Public Service Code of Conduct, but also the local community’s expectations and confidence in law enforcement.
“Police officers are public servants who are entrusted with a range of powers and responsibilities critical to maintaining community safety. The community expects these powers and responsibilities will be exercised in line with the highest standards of professionalism given the level of training police receive and the important role they play in the community.”, Mr. Duffy said.
“If a citizen was to threaten a police officer in the same way this member of the public was threatened in this video, I would guarantee they would be charged. It should be without question that the same standards, in terms of criminal behaviour, should apply to the police as to the wider community”, Mr. Duffy said.
ATSILS understands an informal investigation into the incident is being undertaken by the QPS. Our communities have no confidence in the current process of police investigating public complaints against police internally. ATSILS has been calling for a legislative change to this process for decades in line with The Royal Commission into Aboriginal Deaths in Custody (RCIADIC) Recommendation 226 which clearly outlines a way to deal with community confidence in relation to such matters.
Recommendation 226 states that in all jurisdictions the processes for dealing with complaints against police need to be urgently reviewed. The RCIADIC recommended that legislation should be based on the following principle amongst many others, specific to police – That complaints against police should be made to, be investigated by or on behalf of and adjudicated upon by a body or bodies totally independent of Police Services. An independent investigation benefits both the complainant and the police, it ensures greater transparency and thus trust in the police service in general.
Media Contact for Mr Shane Duffy:
Joshua.herd@atsils.org.au
ATSILS (QLD) a joint winner at the 2021 Queensland Reconciliation Awards

Our Ipswich office making sure their local community has a voice!
Out in our Ipswich office, Regional Manager Kevin Rose invites local elders & respected persons to speak to our Ipswich team at the end of every staff meeting.
Making sure the local community has a voice and staying in touch with grassroots people is vital to informing our cultural proficiency and ensuring our legal service delivery is responsive to local community needs.
Well done Kevin and all the team in Ipswich.
Sorry Business and Funeral – COVID-19 Updated for Information
Sorry Business and other cultural activities are very important. But it is more important to keep Elders — and others who are already ill — safe by following the restrictions around gatherings.
For the latest information and guidelines please visit: https://www.datsip.qld.gov.au/coronavirus/sorry-business-funerals
QUT Indigenous Pre Law and Justice Program visit to ATSILS
It was great to have students from QUT’s Indigenous Pre Law and Justice Program visit our Brisbane office this week. These bright and deadly ones spent time with our team to learn more about the important role of ATSILS in the function of the justice system and our work in protecting and advancing the legal & human rights of Aboriginal and Torres Strait Islander people.
The students were welcomed by our Director of Sector Engagement and Communications – Graham White, and members of our Legal, Court Support and Prevention, Intervention and Community Legal Education teams enjoyed sharing insight into the key roles they undertake in delivering legal services to the local Aboriginal and Torres Strait Islander community.
Increased representation from Aboriginal and Torres Strait Islander people in the legal sector is an important element in addressing the ongoing disadvantage our people experience in the justice system. AT ATSILS we are committed to fostering partnerships with progressive academic institutions like QUT (Queensland University of Technology) and welcome the opportunity to play our part in inspiring the next generation of legal practitioners along their career paths.
Photo Credit: (QUT Indigenous Pre Law and Justice Program)