Privacy Statement & Website Disclaimer

1.    Web Privacy Statement

Aboriginal and Torres Strait Islander Legal Service (QLD) Ltd (ATSILS, “we”, “us”, or “our”) is committed to protecting your privacy and managing personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and applicable Queensland privacy legislation, including the Information Privacy Act 2009 (Qld).

Personal Information We Collect

You can browse most parts of this website without disclosing personal information. We only collect personal information directly on this site when you voluntarily provide it to us—for example, when you fill out a contact form, submit an inquiry, request legal assistance, or send us an email.

Please note that certain services accessible through our website are hosted and managed by external secure third-party platforms:

• Job applications and recruitment processes are processed via third-party portal systems (Seek and Employment Hero).
• Donations and online financial transactions are processed securely through external banking payment processors independent of this website.

When you navigate to these external services, your information is collected and managed under the respective privacy policies and terms of those third-party providers. We encourage you to review their privacy statements before submitting personal or financial information.

Automatically Collected Information (Site Visit Data)

When you visit this website, our web servers automatically log standard technical information for statistical, system security, and site optimization purposes, including:

• Your IP or server address.
• Your top-level domain name (e.g., .gov.au, .com.au, .org.au).
• The date, time, and duration of your visit.
• The specific pages accessed and documents downloaded.
• The referring website address (where applicable).

We do not attempt to identify individual users or their browsing activities except where required or authorised by law (such as under a warrant, subpoena, or statutory order issued to an Internet Service Provider).

Cookies

This website uses cookies to enhance user experience and analyse traffic patterns. Cookies are small data files stored on your browser. You can set your browser to refuse cookies or alert you when cookies are being sent; however, disabling cookies may limit the functionality of certain site features.

Use and Disclosure of Personal Information

We will only use or disclose your personal information for the primary purpose for which it was collected, or for directly related secondary purposes where you would reasonably expect such use.

• Your contact details (including email address) will only be used for the purpose provided and will not be added to mailing lists without your express consent.
• We will not disclose your personal information to third parties unless required or permitted by Australian or Queensland law, authorized by you, or necessary to deliver the requested service.
• Overseas Disclosure: We do not ordinarily disclose personal information to overseas recipients, except where secure cloud storage or communication services process data overseas in compliance with relevant Australian privacy standards.

Data Security

We take reasonable steps to protect personal information against loss, unauthorized access, misuse, modification, or disclosure, utilizing physical, technical, and administrative measures aligned with Australian standards. However, transmitting data over the internet carries inherent security risks. Where encryption (such as HTTPS/SSL) is not present on a web form, data transmission occurs at your own risk.

Accessing, Correcting, and Deleting Personal Information

You have the right to request access to personal information we hold about you and to request corrections if it is inaccurate, incomplete, out-of-date, or misleading. To submit an access or correction request, please contact our Privacy Officer using the details below.

Use of Artificial Intelligence

We do not use personal information in publicly available AI tools or technologies. We ensure that personal information is not used to train public AI datasets and that AI technology we use is screened to ensure that it meets information security, data privacy, professional, and ethical standards. Where required, any reference to personally identifiable information is removed prior to AI related processing, using internally authorised tools.

Privacy Complaints

If you believe ATSILS has breached your privacy rights under the Privacy Act 1988 (Cth) or applicable Queensland privacy legislation, please contact us in writing. We will investigate your complaint and respond within a reasonable timeframe (typically 30 days).

If you are not satisfied with our response, you may escalate your complaint to:

• The Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au, or
• The Queensland Office of the Information Commissioner (OIC) at www.oic.qld.gov.au (where Queensland state privacy provisions apply).

2.    Terms of Use & Disclaimer

Not Legal Advice

The materials, publications, and information provided on this website are for general informational and educational purposes only. Content on this site does not constitute formal legal advice and must not be relied upon as such. Viewing or interacting with this website does not create a solicitor-client relationship. You should obtain professional legal advice tailored to your specific circumstances before taking or refraining from any action.

Civil Liability and Consumer Rights

While ATSILS attempts to keep the material on this website accurate and up to date, we provide no warranties or guarantees regarding the accuracy, completeness, currency, or reliability of any content.

To the maximum extent permitted by law, including the Australian Consumer Law (Queensland) under the Fair Trading Act 1989 (Qld) and the Civil Liability Act 2003 (Qld), ATSILS disclaims all liability for any direct, indirect, or consequential loss, injury, claim, or damage arising from your use of, or reliance upon, this website or its content.

External Links

This website may contain links to external third-party websites. ATSILS does not control, endorse, or accept responsibility for the privacy practices, safety, or content of external sites. Users access external websites at their own risk.

Copyright

Unless otherwise indicated, all content on this website (including text, graphics, logos, images, and documents) is protected by copyright under Australian law. Unauthorized copying, modification, or redistribution without prior written consent from ATSILS is strictly prohibited.

3.    Contact Information

If you have questions regarding this Privacy Policy & Disclaimer, wish to access or correct your personal information, or wish to lodge a privacy inquiry, please contact:

Aboriginal and Torres Strait Islander Legal Service (QLD) Ltd

Email: info@atsils.org.au

Phone: 1800 012 255 (Free Call)

Address: Level 5, 183 North Quay, Brisbane QLD 4000