ATSILS Sunshine Coast Official Office Opening
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ATSILS Sunshine Coast Official Office Opening

Milestone Moment on the Sunshine Coast 🏛️✨

Last week, we officially cut the ribbon on our brand-new Maroochydore Office! It was an incredible day marked by community, reflection, and growth, officially opened by our CEO Shane Duffy and Sunshine Coast Regional Manager Tim Hishon.

As guests entered the new space, they were welcomed by a beautiful and grounding Acknowledgement of Country, setting a meaningful tone for the celebration.

Both Shane and Tim delivered heartfelt speeches, looking back at the early days of ATSILS on the Sunshine Coast. They reflected on the great camaraderie in overcoming challenges and just how far we have come as an organisation—notably achieving wage parity with other legal assistance providers—and the vital importance of having a modern, purpose-built facility to better serve our staff and community. Tim also shared a deeply moving tribute to his staff, with special mentions for long-serving Legal Practitioner Rod Morgan and former Court Support Officer Trevor Draper, who, alongside Tim, have been the backbone of the proud legacy ATSILS has built on the Coast.

We were privileged to welcome a distinguished group of staff, stakeholders, and dignitaries from the local judiciary to mark this new chapter. Our sincere thanks to everyone who joined us, including:

Judge Long, Judge Cash, and their associates
Legal Aid Queensland
Suncoast Community Legal Service Inc
The DPP & Friends of the Court
Murri Court Elders
Youth Justice
UnitingCare Queensland

A massive thank you as well to Tahne and Donna for all their work in planning the event and for providing the exceptional catering that kept our guests energised throughout the celebration!

Our new office is located at Suite 3/115-117 Aerodrome Road, Maroochydore, QLD 4558 (Entry via Maud St).

This move represents our ongoing commitment to justice, equity, and high-quality legal service delivery to Mob on the Sunshine Coast. The new location brings us closer to the Courts, provides more space for our growing workforce, and will help us better serve our community across the region.

2026 ATSILS Leadership Gathering
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2026 ATSILS Leadership Gathering

✨ Reflecting on an inspiring week of connection and growth! ✨
 

The 2026 ATSILS Leadership Gathering held last week in Meanjin (Brisbane) kicked off with inspiring opening remarks, and a powerful Acknowledgement of Country by our Chair Ken Georgetown, CEO Shane Duffy, and PLO Greg Shadbolt.

What followed at the Voco Hotel was an intensive and collaborative two days dedicated to elevating our strategic vision, sharing frontline insights, and driving organisational excellence. 💼✨

The core focus of this year’s conference was creating an invaluable opportunity for leaders from all corners of the state to come together and take a deep dive into the dynamics of workforce development and the key systems and processes that support their leadership.

The gathering served as an engaging forum for cross-regional ideas, collaborative problem-solving, and shared strategies.

Our teams engaged in a comprehensive training program specifically structured to enhance leadership capabilities—ensuring we continue to build sustainable, high-performing workplaces across Queensland.

A huge thank you to the fantastic internal and external presenters who delivered the program:

  • Jharna Mullins (LAQ) for crucial insights into grants training and support.
  • Our IT and Project Team for guiding us through the upcoming Electronic Record Management System updates.
  • Gretel Hunnerup for providing practical frameworks on maximising performance review discussions.
  • Tallena Johnston (ATSILS) for navigating complex case studies in WHS, conflict resolution, and staff transitions.
  • Adam Ross & Natalie Cranston (ATSILS) for their strategic session on optimising recruitment.
  • Dr. James Coleman (Elite Distance Runner) for an incredible guest presentation, translating AFL leadership and the 5R model directly into workplace success.

Once again, we extend our sincere gratitude to the our People and Organisational Development (POD) team and to Angela Jacob for their outstanding efforts in coordinating another highly successful event. Furthermore, we commend Aiden Harrison for his exceptional facilitation of the event throughout the two-day program.

Our leaders returned home to their regions equipped with enhanced leadership insights, fresh perspectives, and an elevated capacity to support our staff and advocate for our communities. 🌟🙌 💪🖤💛❤️💚💙🖤

 

📢 Important Service Update: South Burnett & Surrounds Flooding
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📢 Important Service Update: South Burnett & Surrounds Flooding

Our thoughts are with our community in the South Burnett region, and particularly Bundaberg, as it continues to face significant flooding.

Due to local road and bridge closures impacting the Bundaberg CBD, some of our staff are currently unable to access the office. However, we are still here to support you.

🕒 Current Service Status:
Court Services: We are continuing to provide Court services today.

Bundaberg Office: While physical access is limited, our team is monitoring phones and emails remotely.

Statewide Support: Our broader statewide team will also step in to assist with calls where required to help ensure support is available during this time.

📞 How to Reach Us:
For all legal matters or urgent assistance, please contact our statewide team toll-free 24/7:
👉 1800 012 255

Please stay safe, follow the advice of local authorities, and avoid travel through floodwaters.

#Bundaberg #SouthBurnett #FloodAlert #CommunitySupport #LegalAssistance

Recent Office Moves – We’re Growing to Better Serve Our Communities!
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Recent Office Moves – We’re Growing to Better Serve Our Communities!

ATSILS QLD Office LocationATSILS is proud to maintain a statewide network of regional and satellite offices, providing vital criminal, civil, and family law services across Queensland.
Beyond legal representation, we are committed to holistic support through our key programs: ✅ Throughcare Services (Rehabilitation & Reintegration) ✅ Community Legal Education ✅ Coronial & Public Sector Monitoring
To keep up with our growing team and services, several of our teams moved into new spaces in late 2025! If you are looking for us in Cairns, Townsville, Maroochydore, Hervey Bay, or Normanton, please note our locations have changed.
🔗 Check our updated contact details here: www.atsils.org.au/contact/
📞 We are available 24/7 for urgent criminal law matters on 1800 012 255.
Our Cairns Office is Currently Moving! 📦
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Our Cairns Office is Currently Moving! 📦

Our new address is: 59 McLeod St, Cairns

We look forward to welcoming clients at our new location early in the New Year, from Monday, 5th January 2026!

Current Status: The team is currently in the process of relocating to our new home. This is being undertaken between: 16th-19th December 2025, and our office will be closed to the public during this time and up until the 5th January 2026.

Urgent Needs: Calls to our Cairns office (Ph: 4046 6400) will be handled by our statewide teams who are standing by to take your calls and put you in touch with legal support.

As always, for any urgent Criminal Law matters, you can call our 24/7 hotline – 1800 012 255.

🚛📢 Our Maroochydore Office is Moving! 📢 🚛
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🚛📢 Our Maroochydore Office is Moving! 📢 🚛

ATSILS Maroochydore office is relocating to a new location just around the corner!

The new address is Suite 3/115-117 Aerodrome Road, Maroochydore, QLD 4558.

Situated on the corner of Aerodrome Road & Maud Street, the new location will bring us closer to the Courts, provide more space for our growing workforce and will help us better serve our community across the Sunshine Coast.

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Key Dates to Remember:
Thursday, 27th of November & Friday, 28th of November 2025: Our Maroochydore office will be closed on these days as we move.

Urgent client needs: Our dedicated statewide team will be taking urgent calls to our Maroochydore office (Ph: 5452 7633) during the move to ensure you get the help you need. Remember, for urgent criminal law matters, you can always call 1800 012 255 24/7.

Our Maroochydore team are excited to welcome you to our new office from Monday, 1st of December 2025!

Our Hervey Bay Office is moving!
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Our Hervey Bay Office is moving!

Hervey Bay ATSILSThis office will be closed on the 25th/26th of September while we undertake the move.
From the 29th September 2025, we look forward to welcoming clients to our new office location at:
Suite 1, 79 Torquay Road, Pialba, Hervey Bay 4655
Phone: (07) 4128 2488
Fax: (07) 4128 3021
Please remember that for urgent assistance, you can call
1800 012 255 – (24/7)
Our Normanton Office has moved!
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Our Normanton Office has moved!

New Normanton Office

Normanton Office Has Moved!

Our Normanton office has successfully relocated to a new address at 70 Landsborough Street.

Well done to Craig and the entire team in Mt Isa for their hard work and assistance. Special thanks to Ross and Ben, who travelled from the Brisbane office to manage the move and provide their assistance (and their top-notch carpet-laying skills).

This new and improved space will allow us to better serve the legal needs of the Normanton community. It will also cater to visiting lawyers from our regional office in Mount Isa, helping us enhance access to justice for the community.

We look forward to this new chapter and continuing to serve our clients from this fantastic new location.

 

Our phone, fax, and PO Box details remain the same.

PO Box 55, Normanton QLD 4890

Phone: (07) 4745 1118

Fax: (07) 4745 1104

 

 

Our Townsville Office is Moving- (18th and 19th September)
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Our Townsville Office is Moving- (18th and 19th September)

ATSILS Townsville Move🚛📢 Our Townsville Office is Moving! 📢 🚛

We’re excited to announce our ATSILS Townsville office is relocating to a new and improved space just up the road!

The new address is: 12-20 Wills Street, Townsville QLD 4810.

This location brings us closer to the Courts and will help us better serve our community.

Key Dates to Remember:
– Thursday, 18 September & Friday, 19 September 2025: Our Townsville office will be closed as we move.

– We will operate from our new location starting Monday, September 22, 2025.

Urgent client needs: Our dedicated statewide team will be taking urgent calls to our Townville office during the move to ensure you get the help you need. For urgent criminal law matters, you can always call 1800 012 255 (24/7).

We’re so excited for this next chapter and can’t wait to welcome you to our new office!

Internet and Phone Service Disruptions 13/08/2025
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Internet and Phone Service Disruptions 13/08/2025

Several ATSILS offices faced disruptions to internet and phone services this morning. Services are now coming back online, but please keep in mind that intermittent issues may persist throughout the day. We encourage you to call again this afternoon. We sincerely apologize for any inconvenience caused and appreciate your understanding.